1. Introduction

Welcome to HaiGou. We are committed to respecting and protecting your privacy. This Privacy Policy explains in detail how we collect, use, and safeguard your personal information to ensure that your privacy is effectively protected.

2. Information We Collect

To provide you with high-quality service and a seamless shopping experience, we collect the following types of personal information:

• Account Registration Information: Mobile phone number.

• Order Information: Including recipient’s name, delivery address, contact number, order details, transaction amount, payment method, and payment time.

• Payment Information: Details related to payments made through the Application.

• Device Information: Including device model, OAID/IDFA, IDFV, operating system, application version, language settings, resolution, and browser type. This information is used to optimize product display, content classification, and application version adaptation for your device interface.

• Location Information: When using the location function, we collect your location data to auto-fill shipping addresses and enhance shopping convenience.

• Contacts Information: If authorized, we may access your contacts to simplify the registration and order process by directly selecting a phone number.

3. Use of Information

We primarily use your personal information for the following purposes:

• Order Processing: To manage and process your order, including payment, delivery, and tracking.

• Customer Service: To provide support and after-sales services and address issues related to your use of the site.

• Security and Protection: To ensure transaction security, prevent fraud, and protect your account.

• Personalized Experience: To optimize product display and service content based on your device and location information, enhancing your shopping experience.

• Function Optimization: To adjust the application interface display to suit your device and operating system.

4. Data Protection

We take various measures to protect your personal information:

• Encryption Technology: Sensitive information (such as payment data) is encrypted to prevent interception or tampering during transmission.

• Access Control: Strict access control measures ensure that only authorized personnel can access your personal information.

• Data Backup: Regular data backups are performed to prevent loss or corruption and ensure quick recovery in case of an issue.

• Security Audits: Regular security audits and risk assessments are conducted to identify and address potential vulnerabilities.

5. Information Retention

We retain your personal information in accordance with legal and regulatory requirements as well as business needs. Your information will be deleted or anonymized under the following circumstances:

• When you request the deletion of your account.

• When your information is no longer needed for the purposes for which it was collected.

• When required by law or regulations.

6. Information Sharing

We will not share your personal information with third parties unless:

• It is necessary to process payments or deliver products or services.

•It is required to comply with legal or regulatory obligations.

7. User Rights

You have the right to access, correct, and delete your personal information. To exercise these rights, please contact us through our customer service. We will process your request as soon as possible and provide the appropriate assistance as required by law.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our application, and when necessary, you will be notified via a notice. Please check the Privacy Policy periodically to stay informed about the latest privacy protections.

9. How to Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us through the "Contact" section in the Application. We will strive to address your inquiries and provide the necessary support.